Privacy Policy

ApexNucleus (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, book consultations, or use our digital product and growth services.

This policy applies to visitors, prospective clients, and existing clients worldwide. Where local laws such as the GDPR (EU/UK) or CCPA (California) grant you additional rights, we honour those rights as described below.

Personal information

We may collect information you voluntarily provide, including your name, email address, phone number, company name, job title, and project details when you fill out contact forms, request proposals, book strategy calls, or communicate with our team.

Contact forms & project inquiries

When you submit an inquiry, we process the information you provide to understand your requirements, prepare estimates, and deliver our services. This may include business goals, technical requirements, budgets, timelines, and files you attach.

Analytics data

We automatically collect certain technical information when you use our website, such as IP address, browser type, device information, pages viewed, referring URLs, and approximate location derived from IP. This helps us improve performance, security, and user experience.

We use cookies and similar technologies to remember preferences, measure traffic, and understand how visitors interact with our site. You can control cookies through your browser settings. Disabling cookies may affect certain features.

• Essential cookies — required for basic site functionality
• Analytics cookies — help us understand usage patterns
• Marketing cookies — used only where you have consented, to measure campaign effectiveness

• Respond to inquiries and provide customer support
• Deliver websites, SaaS, CRM, AI, design, and marketing services
• Send service-related communications and project updates
• Improve our website, offerings, and internal processes
• Comply with legal obligations and protect our rights

Marketing communications

With your consent where required, we may send newsletters or promotional content about ApexNucleus services. You may unsubscribe at any time using the link in our emails or by contacting us directly.

We use trusted third-party providers to operate our business. These providers process data on our behalf under appropriate agreements:

• Google Analytics — website usage and performance analytics
• Stripe — secure payment processing for invoices and deposits
• Calendly — scheduling strategy calls and consultations
• Email & communication platforms — transactional and support email delivery
• Cloud hosting & infrastructure — secure storage and delivery of digital assets

Each third party has its own privacy policy. We encourage you to review their practices. We only share data necessary for the stated purpose.

We implement administrative, technical, and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. These include access controls, encrypted connections (HTTPS), and secure development practices.

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data retention

We retain personal data only as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Project-related data may be retained for the duration of the engagement and a reasonable period thereafter.

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of personal data we hold about you
• Rectification — request correction of inaccurate or incomplete data
• Erasure — request deletion where legally applicable
• Restriction — request limited processing in certain circumstances
• Portability — receive data in a structured, machine-readable format (GDPR)
• Objection — object to processing based on legitimate interests
• Opt-out of sale/sharing — California residents may opt out where applicable (CCPA/CPRA)
• Withdraw consent — where processing is based on consent

To exercise these rights, contact us at the email below. We will respond within the timeframe required by applicable law. You may also lodge a complaint with your local data protection authority.

For privacy-related questions, requests, or concerns, contact ApexNucleus:

• Email: hello@apexnucleus.com
• Website: https://apexnucleus.com

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date at the top of this page.